The all-in-one solution to all childcare processes

The CRM software of KidsKonnect makes communicating with your (potential) client as easy as child’s play. CRM provides a solid basis for your business operations, whereby the customer is of central importance. You follow leads in the sales process, you can simple retrieve conctact data or provide colleagues with a task, and invoicing has never been so easy. It occurs fully automatic, whereby the data are collected from the childcare planning module. Thanks to the association with external business partners it is possible to connect the telephone exchange with KidsKonnect. Thus, when a customer calls, you always have all their data available.

The sales funnel was developed in order to simply the process from interested (lead) to customer. The status of the lead is followed during the sales process, allowing for more control. The software helps to send the right information to all parties involved in the process. As soon as a lead progresses to the next phase, a task is communicated to the right worker. By automating this, only the correct data flow into KidsKonnect so the system will not be polluted.

Through the use of the sales funnel you can get the maximum out of your leads and offer parent the best experience.

The flexibility of KidsKonnect is unique. The Childcare planning module gives a clear overview of both the planning and the available places for each form of childcare. Thanks to the flexible product provisioning, the software is suitable for both simple and complex situations within your organisation. The programme can be fully configured according to your organisation’s wishes and set-up.

After registration via the website, all parent data are available in KidsKonnect, and the child is placed on the waiting list immediately. Using detailed planning advice from the system, the planner sees straight away if and when there is space available during the whole contract period and is thus able to complete the placement easily.

Contracts will then automatically be generated and forwarded to the parent for online signing. During the signing process the parent can also give permission for payment by direct debit.

Upon receipt of the signed contract, financial data are captured automatically and invoices can be sent on a monthly basis.

By registering and importing personnel data in the software, and combining these with planning data, there is more insight in deployment hours and any overtime, leave of absence and sick leave. This allows for weekly or even daily adjustments.

In order to quickly respond to structural and incidental changes in the number of children in childcare, an optimal integration with the child planning module is needed. This ensures the most recent deployment data at your fingertips, and are able to signal understaffing or overstaffing directly.

Thanks to the integration with the childcare planning module, any change therein will be immediately reflected in the personnel planning module. If an extra worker needs to be scheduled, you simply look for all available workers in the system.

Workers are paid out on the basis of their timesheet entries in the sftware, which can be viewed in the administration using a link and can be exported at the push of a button.

Via the employee app all workers can view not only their own schedule, but also that of their childcare location. Employees can easily enter their hours worked in their timesheet, apply for leave of absence, and view the balance of their leave entitlement. Temporary workers can cancel their availability, which will be directly visible in the personnel planning module.

The involvement of workers will be enhanced through good communication. It is easy to share documents with workers via the app, such as a changed pedagogical plan or collective agreement.

The location portal is an important tool for good operational management and effective steering. The location manager is the so-called ‘spider in the web’, who knows the customers and runs the location in a cost-effective manner.

The daily overviews of the groups are available in the portal. In the portal, one can also view and adjust workers’ schedules and easily arrange substitutes for workers who have fallen ill. Moreover, submitted timesheets and applications for leave can be processed, resulting in an accurate overview of all workers’ hours.

An organised dashboard contains the open tasks for the portal employee. He or she also receives notifications when the contract of a worker is about to expire, or when there is a request for a guided tour of the location.

With the Parent App parents can stay involved as much as possible with their child’s experiences. The app is fully adjustable to your house style, and its user-friendly and interactive functionality enables smoother communications.

Photos and videos can be easily exchanged between the parents and the workers at the group. In order to guarantee the privacy of the child, parents only receive photos with their child on them. In addtion, the worker can share the latest news, write in the log, or answer an incoming message from the parent.

The parent can view all of this in the Parent App. In the app parents can change their contact data, grant permissions, report whether their child will be present or absent, and request extra childcare day or swap days. Thanks to the integration with the childcare planning module, any approved request will be directly processed in the next invoice or deducted from the remaining balance of the parent. The invoices and annual statement can be viewed in the app. 

The group portal offers the daily information needed at the group. The portal shows the planning of the chosen day and up-to-date information about the children, and children can easily be reported as present or absent. Workers at the group can also see the future planning and deal with requests for extra childcare days or swap days.

The smart communication functions allow the worker to quickly and easily share all the fun moments with the children’s parents. This can be done through a message, a report in the diary or a nice photo or video. The parents receive these via the Parent App and they can send back a short message to the portal.

Thanks to the KidsKonnect child tracking system we offer the ability to integrate your own observation methodoloy, based upon various criteria. Competencies or skills, for example. Another option is to purchase a fully equipped child tracking system. For this purpose, we work together with Driestar Educatief and the CED Groep. From the group portal, workers receive a signal if it has been while since a child has had an observation so they can easily open and fill in the necessary forms.

Through our cooperation with ParnasSys, KidsKonnect offers the possibilty to digitally transfer the observation forms to the primary school. Observation forms can also be shared with the parents from the app. In this way the right people are always aware of the latest developments of the child!

With KidsKonnect you can rapidly prepare your invoices, annual overviews and KOI files for Dutch tax reporting purposes. The invoices and annual overviews are automatically published via the Parent App. The invoicing process entirely takes place in the background, so it won’t slow down any of your other activities.
All financial arrangements are laid down in the contract, such as the childcare hours and rates. Together with any decisions, this forms the basis for invoicing. At the start of the invoicing process, you receive a notification of any additional childcare days so you can never forget to include them in the invoices.
Billing of flexible childcare is also possible, for instance by invoicing a fixed amount per month. The parents can purchase flexible childcare via a stock product.
You can export your invoices directly from KidsKonnect to AFAS Profit Financieel, Unit4 Multivers and Exact Online via a so-called live link. This eliminates the need for double record keeping. The live link is actively maintained by us. For the other accounting packages there is an export file available.

With KidsKonnect you can generate various reports to gain insights in your organisation. You can create standard reports or pivot tables or you can use Power BI.
KidsKonnect contains a number of standard reports, such as the occupancy of a certain period, the decreased day parts in a certain period, and revenue & forecast.
Pivot tables enable you to create your own reports and graphs. The data come from the database and can be combined in a unique way into a pivot table, which makes it possible to show very specific information.
Using pivot tables you can organize and summarize data in such a way that extra information is added to the original set of data. With pivot tables you can enrich data, discover patterns and relations, and analyze trends.
With Power BI you can show data models and reports in a clear layout, or show them as graphs. For Power BI there is a template with the most important information, such as occupancy, invoices, enrollments and waiting lists.